One of the Reasons for the Continued Success of Zappos

question 33

Multiple Choice

One of the reasons for the continued success of Zappos.com is its ability to provide

• A)chat assistance.
• B)choice assistance.
• C)blog assistance.
• D)tweet assistance.
• E)bot assistance.

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Definitions:

Exosystems

A layer in Bronfenbrenner's ecological systems theory referring to settings that indirectly influence an individual, such as parents' workplaces.

Macrosystems

The broadest context in ecological systems theory, encompassing societal norms, values, and laws that influence an individual's development.

Nuclear Families

Families consisting of parents (including single parents) and their children.

Extended Families

Families in which not only parents and their children but other kin—grandparents, cousins, nieces and nephews, or more distant family relations—share a household.