Define the Customer Experience from an Interactive Marketing Perspective

question 134

Essay

Define the customer experience from an interactive marketing perspective. List the seven website design elements that companies use to produce a customer experience. Which two of these design elements provide a platform for the other five?

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Definitions:

Speaking Rapidly

The act of verbal communication performed at a high speed, often indicating excitement, nervousness, or urgency.

High Energy

Possessing or characterized by a high level of vitality, enthusiasm, or dynamism.

Cultural Influences

The impact that a society’s values, beliefs, practices, and norms have on an individual’s behaviors, attitudes, and perspectives.

Snap Judgments

Quick decisions or opinions formed about someone or something, often based on limited information and potentially biased.