Which of the Following Statements About Services Is Most Accurate

question 88

Multiple Choice

Which of the following statements about services is most accurate?

• A)Although a major contributor to the GDP nationally,services play only a minor role in GDP on a global scale.
• B)Whether tangible or not,the marketing of services is exactly the same as the marketing of products or ideas since they both satisfy customer needs.
• C)Almost 65% of all jobs created in the United States are in the services sector.
• D)In the U.S.,more than 40% of the GDP comes from services.
• E)There is much more in common with the marketing of services and business products than there is between the marketing of services and consumer products.

Explain the importance of delegation in organizational management.

Identify and describe barriers to effective delegation and strategies for successful delegation.

Define a learning organization according to David A. Garvin.

Identify the key determinants of organizational effectiveness.

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Definitions:

Ethnic Minority

A group of people who have different national or cultural traditions from the main population within a country or region.

Verbal Aptitude

The ability to understand and process words and language, both in speaking and writing.

Gender Gap

The difference in opportunities, status, attitudes, etc., between men and women, often resulting in disparities.

Mathematical Abilities

The cognitive capacities related to understanding, manipulating, and solving mathematical concepts and problems.