As a Dimension of Service Quality, the Caring, Individualized Attention

question 28

Multiple Choice

As a dimension of service quality, the caring, individualized attention provided to customers as a dimension of service quality is referred to as

• A) reliability.
• B) responsiveness.
• C) competence.
• D) assurance.
• E) empathy.

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Definitions:

Recursive Method

A method in programming that calls itself in order to solve a problem by breaking it down into more manageable subproblems.

Invocation

The process of calling or executing a method or function in programming, often involving passing parameters to it.

Type_Returned

Refers to the data type of the value that a method or function returns after its execution.

Global Variables

Variables that are accessible in any part of a program's code.