A Competitive Advantage Refers to

question 24

Multiple Choice

A competitive advantage refers to

• A)the cluster of benefits that an organization promises customers to satisfy their needs.
• B)those characteristics of a product that make it superior to competitive substitutes.
• C)a unique strength relative to competitors that provides superior returns,often based on quality,time,cost,or innovation.
• D)actions taken by a firm with the sole intent of putting a competitor out of business.
• E)the cluster of benefits that an organization promises customers to satisfy their needs

---

Definitions:

Sprinklr

A comprehensive customer experience management platform that enables organizations to manage customer interactions across various digital channels.

Competitor

A person or business that is in the same industry or market as another and competes for the same customers or resources.

Live Stories

A feature in social media that allows users to post real-time videos or images that create a narrative, often disappearing after 24 hours.

Snapchat

A social media application known for its ephemeral messaging, where photos and messages disappear after being viewed.