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A defense company decided to sell the services of its scientists to commercial clients. This company is changing its ________.
External Failure Cost
Costs incurred when a product fails to meet quality standards after being delivered to customers, including returns, repairs, and warranty claims.
Quality Cost Report
A financial report detailing the total cost of quality-related activities, including prevention costs, appraisal costs, and failure costs.
Appraisal Cost
The cost associated with the process of inspecting and testing materials, parts, and products to ensure they meet required specifications.
Quality Cost Report
An analysis that quantifies the total costs associated with ensuring and maintaining the quality of products or services, including prevention, appraisal, and failure costs.
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