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You have just taken a new position in an organization and you're learning about the job functions of your new colleagues.You observe that your marketing manager is heavily involved in the process of building and maintaining profitable customer relationships.Your marketing manager frequently speaks about the need to deliver superior customer value and satisfaction.Your manager is concerned with which one of the following?
database management
website hits
the societal marketing concept
not-for-profit marketing
customer relationship management
Variables
Elements, features, or factors that are subject to change within a mathematical formula, experiment, or statistical analysis.
Bananas
A widely consumed fruit that is elongated and curved, with soft flesh rich in starch and covered with a rind, which may be green, yellow, or brown when ripe.
Normative Statements
Assertions about how the world ought to be, reflecting opinions or values rather than objective observations.
Rational Choice
The theory that individuals always make prudent and logical decisions that provide them with the greatest benefit or satisfaction and are in their highest self-interest.
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