Managing Upstream and Downstream Value-Added Flows of Materials, Final Goods

question 36

Multiple Choice

Managing upstream and downstream value-added flows of materials, final goods, and related information among suppliers, the company, resellers, and final consumers is known as ________.

• A) marketing logistics
• B) distribution system management
• C) supply chain management
• D) full-line forcing
• E) physical distribution

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Definitions:

Role Stress

The stress experienced by individuals when there is a conflict, overload, or ambiguity in their job roles.

High Self-monitors

Individuals who are highly observant of their own behavior and the social environment, enabling them to adjust their behavior according to the situation.

Big Five Dimensions

An approach that breaks down human personality into five major categories: openness, conscientiousness, extraversion, agreeableness, and neuroticism.

Organizational Citizenship Behaviours

are discretionary actions by employees that are not directly part of their job descriptions but contribute to the effectiveness and efficiency of the organization.