Inglast, a Chocolate Producer, Is Faced with a Class Action

question 79

Multiple Choice

Inglast, a chocolate producer, is faced with a class action suit when customers found pieces of plastic in boxes of cocoa powder. Inglast settles the case and then releases an advertising campaign to show the new and improved safety seals on all containers of cocoa powder. Which kind of advertisement has Inglast most likely used?

• A) classified
• B) informative
• C) comparative
• D) personalized
• E) reminder

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Definitions:

Desired Performance

The specific level or standard of work output or behavior that an organization expects from an employee.

Actual Performance

The real, measured outcomes of work activities or processes, as opposed to expected or assumed results.

Time And Motion Studies

The analysis of tasks to improve the efficiency of operations, usually by breaking down each task into its components and timing each element.

Corrective Action

Measures taken to identify and rectify problems or deviations from set standards and processes.