An Organization's Mission Statement Should Emphasize Its Intentions Toward Customers

question 67

True/False

An organization's mission statement should emphasize its intentions toward customers and the customer experience the organization seeks to create.

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Definitions:

Bourgeoisie

The social class that owns the means of production in a capitalist society, typically contrasted with the working class or proletariat.

Capitalism

An economic system characterized by private or corporate ownership of capital goods, by investments determined by private decision, and by prices, production, and the distribution of goods determined mainly by competition in a free market.

Economist Amartya Sen

An Indian economist and philosopher, noted for his contributions to welfare economics, social choice theory, and for his work on famine, human development theory, and the underlying mechanisms of poverty.

Famine

Famine is a severe shortage of food, often due to disaster, war, or economic failure, leading to widespread hunger and malnutrition.