Suppliers Who Are Dependable in Their On-Time Delivery, Order Completeness

question 9

Multiple Choice

Suppliers who are dependable in their on-time delivery, order completeness, and order-cycle time are most likely to be differentiated based on ________.

• A) resilience
• B) innovativeness
• C) insensitivity
• D) reliability
• E) expertise

---

Definitions:

Barriers to Entry

Factors that prevent or hinder new firms from entering an industry, including high startup costs and regulatory restrictions.

Product Differentiation

The process by which companies distinguish their products from those of competitors in the eyes of consumers, through unique features, design, quality, or branding.

Concentration Ratio

A measure used to determine the market share or relative size of the top firms in an industry as an indicator of the level of competition.

Standardized Product

Products that are uniform in quality and performance, produced in large quantities, and often interchangeable with products from different manufacturers.