In Increasingly Fast-Paced Markets, Price and Technology Are Not Enough

question 86

Multiple Choice

In increasingly fast-paced markets, price and technology are not enough. ________ is the factor that will often give a company its competitive edge and is defined as the totality of features that affect how a product looks, feels, and functions in terms of customer requirements.

• A) Conformance
• B) Design
• C) Performance
• D) Reliability
• E) Style

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Definitions:

Effective Negative Message

Communication that conveys disappointing, undesirable, or unfavorable information in a manner that minimizes backlash and maintains the relationship.

Choose Words

The act of carefully selecting language to convey a message effectively and appropriately.

Managers

Individuals responsible for controlling or administering all or part of a company or similar organization.

Medium

The channel or method through which a message or information is transmitted from sender to receiver.