Consumer Surveys Suggest That One of the Most Significant Inhibitors

question 151

Multiple Choice

Consumer surveys suggest that one of the most significant inhibitors of online shopping is the absence of ________.

• A) pleasurable experiences
• B) competitive prices
• C) adequate technical information
• D) after-sales service
• E) facilities to compare offerings

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Definitions:

Revenue Variances

Differences between actual revenues and expected revenues.

Cost Drivers

Elements that cause a change in the cost of an activity, affecting the overall expense of producing a product or delivering a service.

Jeep Tours

An off-road adventure experience provided by tour operators where participants explore rough terrains using jeeps.

Colorado Rockies

A major mountain range in the western United States extending from the northernmost part of New Mexico to British Columbia in Canada.