Which of the Following Is True for Self-Service Retailing

question 68

Multiple Choice

Which of the following is true for self-service retailing?

• A) These retailers carry more shopping goods and services such as credit and merchandise-return privileges.
• B) This service model is favored by discount stores and customers who want to save money.
• C) It results in high staffing costs compared to other forms of retailing.
• D) Salespeople are ready to assist in every phase of the "locate-compare-select" process.
• E) Customers need more information and assistance than in other forms of retailing.

---

Definitions:

ROE

Return on Equity, a financial ratio indicating the profitability of a company by showing the amount of net income returned as a percentage of shareholders equity.

Coefficient

A numerical or constant quantity placed before and multiplying the variable in an algebraic expression.

Correlation

A statistical measure that describes the extent to which two variables change together, but not necessarily cause and effect.

Coefficient

A fixed number or constant that is positioned in front of and multiplies the variable within an algebraic term.