Examlex
What are the five problems that can prevent a company from using CRM effectively?
Role Model
A person to whom an individual can look to for guidance by example, but who isn’t necessarily actively interacting with the individual.
Procrastinating
The action of delaying or postponing tasks despite knowing there will be negative consequences for doing so.
Self-concept
An individual's perception of their own identity and personal attributes, including beliefs, feelings, and thoughts about oneself.
Self-fulfilling Prophecies
The phenomenon whereby a belief or expectation, whether correct or not, affects the outcome of a situation or the way a person behaves, making the initially held belief come true.
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