A Barrier to Communication Can Be Caused by

question 40

Multiple Choice

A barrier to communication can be caused by

• A)the structure and culture of an organization.
• B)the common habit of multitasking.
• C)human or technological intervention between senders and receivers.
• D)all of the above.

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Definitions:

Personal-Selling Process

A series of stages a salesperson goes through to persuade a customer to make a purchase, including prospecting and follow-up.

Benefits

In the FAB sales approach, individual values attached to the advantages offered by various product features.

Delivery Salespeople

Sales representatives whose chief role is product delivery; sometimes called route salespeople.

Order-Taking

The process of receiving and processing customer orders, typically performed by sales personnel or through automated systems.