While Looking for Ideas on How to Craft a User-Friendly

question 116

Multiple Choice

While looking for ideas on how to craft a user-friendly dishwasher, the designers of a dishwasher-manufacturing company spent 10 days observing people use their dishwashers in their homes. In this instance, the designers were conducting a(n) ________.

• A) survey research
• B) experimental research
• C) quantitative marketing research
• D) ethnographic research
• E) causal research

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Definitions:

Establish Expectations

The act of setting clear standards or criteria for performance or behavior.

Visuals

Images, diagrams, or other graphics used to convey information or illustrate concepts.

Printed Documents

Physical copies of texts, images, or both, produced on paper or similar materials through printing processes.

Interfere

To obstruct or prevent a process or activity from proceeding smoothly.