When Making Claims or Requesting Adjustments,you Should Begin by

question 70

Multiple Choice

When making claims or requesting adjustments,you should begin by

• A)complimenting the company for past service.
• B)providing a detailed description of the faulty merchandise.
• C)providing a straightforward explanation of what the problem is.
• D)threatening legal action if you do not receive a favorable adjustment.
• E)providing a detailed explanation of what you expect the company to do.

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Definitions:

Aspiration Pneumonia

A type of pneumonia caused by inhaling food, stomach acid, or saliva into the lungs, leading to an inflammatory response and potentially serious lung infection.

Dysphasia

A language disorder marked by impairment in the ability to produce or comprehend spoken or written language due to brain injury.

Jugular Vein

A large vein in the neck that carries blood from the head to the heart.

Bruise

An injury appearing as a purple or dark area on the skin, caused by broken blood vessels under the skin without the skin being broken.