When Responding to a Request for Adjustment When a Third

question 32

Multiple Choice

When responding to a request for adjustment when a third party is at fault,the best approach is to

• A)refuse the claim and suggest that the customer sue the third party.
• B)refuse the claim but forward the paperwork to the third party.
• C)avoid placing blame and focus on the solution.
• D)advise the customer never to do business with that third party again.
• E)ignore the claim.

---

Definitions:

Witchcraft

Practices involving magic or sorcery, historically often associated with malevolent acts but can also be understood in modern contexts as a form of spirituality or healing.

Bulimia Nervosa

An eating disorder characterized by episodes of binge eating followed by inappropriate compensatory behaviors such as purging.

1970s

A decade characterized by significant social, political, and technological changes, marked by events such as the Vietnam War, the Watergate scandal, and the advent of personal computing.

Family Therapy

A form of psychotherapy that aims to reduce distress and conflict by improving the systems of interactions between family members.