Which of the Following Strategies Would a Company Most Likely

question 70

Multiple Choice

Which of the following strategies would a company most likely use to increase customer satisfaction?

• A) decreasing the variety of offered services
• B) divesting
• C) lowering prices
• D) "firing" unprofitable customers
• E) limiting customer experiences with a brand

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Definitions:

Helper

A person or thing that provides assistance or support in tasks or situations.

Client

An individual who receives professional services or advice from a service provider, such as in counseling or legal settings.

Empathy

The ability to understand and share the feelings of another, fostering a sense of connection and compassion.

Verbal Response

An oral or written answer or reaction to a question, situation, or stimulus.