When Responding to Rumors and Countering Negative Information in a Social

question 115

Multiple Choice

When responding to rumors and countering negative information in a social media environment,a company should NOT

• A)engage customers early and often.
• B)monitor online conversations.
• C)rely on its reputation to protect it.
• D)respond appropriately and professionally.

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Definitions:

LinkedIn

A professional networking platform that allows users to connect with colleagues, search for jobs, and share their professional experiences and insights.

Diversity

The inclusion of individuals from a wide range of cultural, ethnic, gender, and other backgrounds in a group or organization.

Homogeneous Teams

Teams composed of members with similar backgrounds, expertise, and perspectives.

Creativity

The ability to generate new and original ideas, solutions, or approaches to problems.