Which of the Following Is Not a Dimension of Service

question 1

Multiple Choice

Which of the following is not a dimension of service quality?

• A)convenience
• B)tangibles
• C)responsiveness
• D)assurance
• E)conformance

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Definitions:

Inappropriate Behaviors

Actions or conduct that are not suitable or proper in a given context or situation.

Brain Abnormalities

Structural or functional deviations in the brain from the normal, which can be congenital or acquired and affect cognitive, emotional, or physical health.

Mental Processes

The internal, covert activities that occur in the mind, encompassing thoughts, feelings, and cognitive functions.

Psychology Today

A magazine and website focused on providing the public with insights into psychology, mental health, and relationships.