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Good service recovery can turn angry customers into loyal ones.
Flat Surface
A surface that has a continuous planar extension in which any two points can be joined by a straight line that lies entirely in the surface.
Gage
A measurement or inspection tool used to verify the conformity of parts to specified tolerances or dimensions.
Cutting-Plane
An imaginary plane where an object is cut to study its interior structure in engineering and architectural drawings.
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