If a Service Employee Provides the Service, Then the Employee

question 149

Multiple Choice

If a service employee provides the service, then the employee becomes a part of the service. This is an example of service ________.

• A) intangibility
• B) inseparability
• C) variability
• D) perishability
• E) heterogeneity

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Definitions:

Accrued Interest

Interest that has been incurred but not yet paid, reflecting amounts owed for loans or investments.

Gain On Sale

The profit realized from the sale of assets when the selling price exceeds the book value of the asset sold.

Semiannual Interest

Interest that is computed and disbursed biannually, frequently associated with bonds and lending agreements.

Accrued Interest

Interest that has been incurred but not yet paid, accumulating on loans or bonds over time until payment is made.