The Jay Group Hires Better Employees Than Its Competition by Conducting

question 102

Multiple Choice

The Jay Group hires better employees than its competition by conducting effective searches and multi-tiered interviews. The company also provides high quality training to its employees, an aspect often neglected by competitors. The Jay Group is most likely to gain a strong competitive advantage through which type of differentiation?

• A) image differentiation
• B) people differentiation
• C) services differentiation
• D) product differentiation
• E) channel differentiation

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Definitions:

Contingent Reward Behaviour

A leadership approach where rewards or recognition are given to subordinates based on their performance or achievement of specific goals.

Laissez-faire Leadership

A leadership style characterized by minimal managerial intervention. Leaders provide tools and resources, but employees have the freedom to solve problems and make decisions on their own.

Quality LMX Relationships

Refers to high-quality leader-member exchange relationships characterized by mutual respect, trust, and obligation between leaders and their subordinates.

Same Workgroup

Pertaining to employees or members who operate within the same team or department, sharing common tasks and objectives.