All of the Following Are Traits That Buyers Dislike in Salespeople

question 12

Multiple Choice

All of the following are traits that buyers dislike in salespeople EXCEPT ________.

• A) disorganization
• B) tardiness
• C) empathy
• D) being overly talkative
• E) deceit

---

Definitions:

Catecholamines

A group of neurotransmitters, including dopamine, norepinephrine, and epinephrine, that play key roles in the body's stress response.

Corticosteroids

A class of steroid hormones produced in the adrenal cortex or made synthetically, used medicinally to reduce inflammation and modify the immune response.

Coping Strategy

Techniques or methods used to manage or overcome stress and challenging situations.

Aggression

A range of behaviors that can result in both physical and psychological harm to oneself, others, or objects in the environment, often motivated by anger or frustration.