Which of the Following Represents a Common Way to Manage

question 116

Multiple Choice

Which of the following represents a common way to manage capacity in the service sector?

• A) appointments
• B) reservations
• C) changes in staffing levels
• D) first-come, first-served service rule
• E) "early bird" specials in restaurants

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Definitions:

Fixed Costs

Costs that remain constant regardless of the amount of goods produced or sold, including examples like rent, wages, and insurance premiums.

Labor

Work, especially physical, manual, or non-executive work, done in exchange for payment; also refers to the workforce or workers in general.

Materials

The substances or components used in the production of goods or in the execution of services.

Total Costs

The sum of all expenses incurred in the production of goods or services, including fixed and variable costs.