A C_pk Index of 1

question 1

Multiple Choice

A C_pk index of 1.00 equates to a defect rate of

• A) five percent
• B) 3.4 defects per million
• C) 2.7 per 1,000 items
• D) 97.23 percent
• E) one percent

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Definitions:

Lateral Associate

A professional, often in law or consulting firms, hired from another organization with similar experience, to work at a comparable level rather than being promoted from within.

Quality Partner

An entity or individual that collaborates with an organization to ensure the products or services meet specified quality standards.

Internal Customer

An individual or department within an organization that receives services or products from another individual or department within the same organization.

Downstream Coworker

Employees or team members who are part of the later stages of a process or project, relying on the output or work done by those in earlier stages.