A Successful TQM Program Incorporates All of the Following except

question 56

Multiple Choice

A successful TQM program incorporates all of the following except

• A) continuous improvement
• B) employee involvement
• C) benchmarking
• D) centralized decision-making authority
• E) None of the above; a successful TQM program incorporates all of the above.

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Definitions:

Title VII

A provision of the Civil Rights Act of 1964 that prohibits employment discrimination based on race, color, religion, sex, or national origin.

Civil Rights Act

Landmark legislation in the United States that outlaws discrimination based on race, color, religion, sex, or national origin, primarily known for its application during the 1960s civil rights movement.

Discrimination

The unjust or prejudicial treatment of different categories of people or things, especially on the grounds of race, age, or sex.

Disparate-Impact

Refers to practices in employment, housing, or other areas that adversely affect one group of people more than another, even if unintentional.