Which Service Design Technique(s) Would Ordinarily not Be Appropriate for Full-Service

question 64

Multiple Choice

Which service design technique(s) would ordinarily not be appropriate for full-service restaurant meals?

• A) modularizing the product
• B) customization as late in the process as possible
• C) reducing customer interaction
• D) the moment of truth
• E) All of the above are appropriate.

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The capacity to perform various mental activities related to learning, problem-solving, and understanding.

Emotional Intelligence

The ability to recognize, regulate, and articulate one's own feelings, as well as manage connections with others wisely and with empathy.

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