A Firm Is Considering Two Countries to Outsource Its Call

question 30

Essay

A firm is considering two countries to outsource its call center. Currently the weighted factor method has given a score of 120 to the first country and 110 to the second country. If the
second country wants to improve its score in the labor rating (weight=1.5), how much must it increases its labor rating by to have a score greater than or equal to country 1?

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Definitions:

Intrinsic Motivation

Motivation driven by an individual's internal desires to perform a task for its own sake, because it is interesting or enjoyable.

External Incentive

A motivation or stimulus originating from outside an individual that influences their behavior or actions.

Behavioral Change

Modifications or transformations in human actions or reactions due to various factors such as learning, therapy, or life experiences.

Conditioned Reinforcer

A stimulus that gains its reinforcing power through its association with a primary reinforcer; often used in behavior modification and conditioning.