________ Means That Services Cannot Be Seen, Tasted, Felt, Heard

question 143

Multiple Choice

________ means that services cannot be seen, tasted, felt, heard, or smelled before they are bought.

• A) Service inseparability
• B) Service variability
• C) Service intangibility
• D) Service perishability
• E) Service heterogeneity

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Definitions:

Dividends

Payments by a corporation of all or part of its profit to its stockholders (the corporate owners).

Direct Investment

Describes the process of acquiring a controlling interest in foreign assets, such as a company or property, with the aim of managing the investment directly.

Japanese Company

A business entity registered and operating in Japan, often characterized by its management style and hierarchical structure.

Software Company

A business entity that specializes in developing, distributing, and maintaining software applications or systems.