A Company That Experiences Negative Word of Mouth on Blogs

question 112

True/False

A company that experiences negative word of mouth on blogs or social networking sites should ignore rumours,as answering any complaints will only make them seem more legitimate.

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Definitions:

Precedent

A previous case or legal decision that may be or (must be) followed in subsequent similar cases.

Procedure

A set of established methods or steps followed to perform a task or solve a problem in a consistent manner.

Additional Evidence

Supplementary information or documents provided to support a claim, argument, or case beyond the initial evidence presented.

Unwritten Decisions

Actions or policies implemented within an organization that are not formally recorded or documented.