To Reduce Time Demands on Their Outside Salesforces,many Companies Have

question 94

Multiple Choice

To reduce time demands on their outside salesforces,many companies have increased the size of their inside salesforces,which include technical support people,sales assistants and ________.

• A)retail supervisors
• B)sales managers
• C)telemarketers and Web sellers
• D)human resource professionals
• E)public relations professionals

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Definitions:

Racism

Prejudice, discrimination, or antagonism directed against someone of a different race based on the belief that one's own race is superior.

Judging

Involves forming opinions or conclusions about people or situations, often without all the necessary information.

Heuristics

Mental shortcuts or rules of thumb that simplify decision making, often useful but sometimes leading to inaccuracies or biases.

Availability Heuristic

A cognitive heuristic that depends on readily accessible examples in an individual’s mind when assessing a particular topic, idea, strategy, or choice.