In Its Broadest Sense,customer Relationship Management (CRM)is a Customer Data

question 73

True/False

In its broadest sense,customer relationship management (CRM)is a customer data management activity.

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Definitions:

Human Skills

Competencies and abilities that enable individuals to interact effectively and harmoniously with other people.

Working with People

The act of engaging, cooperating, and interacting with individuals or groups in various contexts, focusing on communication and collaboration.

Ideas

Concepts, thoughts, or plans generated in the mind as a result of mental activity and creativity.

Concepts

Abstract ideas or general notions that serve as the foundation for thoughts, beliefs, or understanding in various fields.