An Example of the Postponement Strategy for Improving Service Productivity

question 242

True/False

An example of the postponement strategy for improving service productivity is having the customer wait until you have sufficient time to serve the customer.

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Definitions:

Audience

The group of people for whom a message is intended or who are observers of an event.

Persuadee

The individual or group being targeted or influenced by persuasive messages or tactics.

Persuasion Process

The act of convincing someone to change their beliefs, attitudes, or behaviors through argument, reasoning, or appeal to emotion.

Persuasion

The act of convincing someone to do or believe something through reasoning or the use of temptation.