Which of the Following Is Not One of the Strategies

question 78

Multiple Choice

Which of the following is not one of the strategies for improving service productivity?

• A)self-service
• B)automation
• C)scheduling
• D)separation
• E)mass customization

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Definitions:

Financial Intermediaries

Institutions that facilitate the channeling of funds between lenders and borrowers by accepting funds from lenders and loaning funds to borrowers.

Insurance Premiums

Payments made by individuals or businesses to insurance companies to cover the cost of insurance policies.

Repackage

To change the packaging of a product, potentially to refresh the brand image, improve functionality, or target a different consumer segment.

FDIC

The Federal Deposit Insurance Corporation, a United States government corporation providing deposit insurance to depositors in U.S. commercial banks and savings institutions.