A Successful TQM Program Incorporates All EXCEPT Which of the Following

question 159

Multiple Choice

A successful TQM program incorporates all EXCEPT which of the following?

• A) continuous improvement
• B) employee involvement
• C) benchmarking
• D) centralized decision-making authority
• E) JIT

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Definitions:

Five Steps

A structured approach or process broken down into five stages to achieve a particular goal or solve a problem.

Gender Bias

A predisposition or inclination that leads to unfair treatment or judgement based on an individual's gender.

Linguistic Style

The unique way in which an individual uses language, including choice of words, tone, pace, and use of metaphors, which can influence communication and perception in social interactions.

Gender Discrimination

Unjust treatment or considerations based on an individual's sex, often resulting in inequality in opportunities, resources, and rights.