A Graphic Technique for Defining the Relationship Between Customer Desires

question 37

Multiple Choice

A graphic technique for defining the relationship between customer desires and product (or service) is:

• A) product lifecycle management.
• B) the house of quality.
• C) the moment of truth.
• D) the assembly drawing.
• E) modular design.

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Definitions:

Superego

In psychoanalytic theory, the part of the personality that acts as the moral center, enforcing ethical conduct and suppressing unacceptable desires.

Maslow's Hierarchy

A theory in psychology, proposed by Abraham Maslow, that prioritizes human needs in the form of a pyramid, with physiological needs at the base ascending to self-actualization at the top.

Psychotic Patient

An individual experiencing psychosis, characterized by a disconnection from reality, which may include hallucinations, delusions, or disordered thinking.

Psychosocial Crises

Critical events, conditions, or situations impacting an individual's psychological development and social stability, often requiring resolution for healthy progression.