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Which of the Following Statements Is True

question 113

Multiple Choice

Which of the following statements is true?


Definitions:

Emotional Labor

Overseeing emotional responses and expressions to align with the emotional criteria of a role.

Cognitive Dissonance

The mental discomfort experienced by an individual who holds two or more contradictory beliefs, ideas, or values at the same time.

Positive Affectivity

A personality trait that predisposes individuals to experience positive emotional states, such as happiness and enthusiasm, more frequently.

Emotional Labor

Regulating feelings and outward expressions to adhere to the emotional requisites of a job.

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