Table 13-1 -Using the Information Provided in Table 13-1 and Counting Each

question 19

Multiple Choice

Table 13-1
-Using the information provided in Table 13-1 and counting each person being served and the people in line, on average, how many people would be in this system?

• A) 0.521
• B) 1.646
• C) 1.125
• D) 0.183
• E) None of the above

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Definitions:

360-degree Review

A comprehensive feedback process in which employees receive confidential, anonymous feedback from the people who work around them.

Boss

Informally refers to a person who is in charge of employees and can dictate tasks and make decisions that affect their work life.

Sexual Harassment

Unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature in the workplace or other professional or social situations.

Success Factor

An element or condition that is necessary for achieving success in a particular context or project.