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Prolactin

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Prolactin

Recognize effective and assertive ways to resolve conflicts.
Differentiate between conflict management styles (win/lose, lose/lose, win/win).
Identify the impacts of conflict in work environments and team dynamics.
Analyze the role of communication and attitudes in managing conflicts.

Definitions:

Managerial Position

A role within an organization that involves overseeing the work of other employees and making decisions related to the management and operation of the business.

Latino Applicant

An individual of Latin American origin or descent who is applying for a position, program, or opportunity.

Stereotypes

Overgeneralized beliefs about the traits and attributes of members of a particular group.

Mortality

The state of being mortal or the incidence of death within a population.

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