For Many Salespeople, the Core Products That They're Selling Provide

question 60

Multiple Choice

For many salespeople, the core products that they're selling provide the same features and benefits as those of their competitors. Which of the following statements is true regarding this sort of competitive environment?

• A) The best way to build long-term relationships is to offer the lowest price.
• B) The best way to build long-term relationships is to offer superior service quality.
• C) Competing on price produces customers who are price loyal and, consequently, difficult to keep.
• D) This sort of competitive environment is rare.
• E) Both b and c are correct.

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Definitions:

No-voltage Drop-out

A safety feature in electrical devices that causes them to automatically switch off in the event of a voltage reduction or loss, preventing damage or unsafe conditions.

Two-wire Control

A simplified control circuit configuration that uses two wires for operation, commonly applied in direct ON/OFF control scenarios.

Mechanically Held

Refers to devices or components held in position or operated by mechanical means rather than by electrical power or magnetism.

Electrician

A skilled tradesperson who installs, maintains, and repairs electrical systems and components.