E-Mail Is a Good Way to Stay in Touch with the Customer

question 75

True/False

E-mail is a good way to stay in touch with the customer because it guarantees the customer will get the message.

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Definitions:

Mental Aptitude

The capacity of an individual to learn, understand, and make judgments or have opinions based on reason.

Self-concept

An individual's perception of self, including attributes, who and what the self is, and how the self relates to others and the world.

Content

The information and experiences that are directed towards an end-user or audience in various media.

Self-monitoring System

A psychological framework by which individuals regulate their behavior based on social cues and perceptions.