In Which Type of System Must the Customer Be Actively

question 4

Multiple Choice

In which type of system must the customer be actively involved in order to receive the good or service?

• A) Make-to-stock
• B) High-contact
• C) Intangible
• D) Low contact
• E) Operations process

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Definitions:

Across Flats

A measurement of the distance between two opposite flat surfaces, often used in reference to hexagons or squares.

Abbreviation

A shortened form of a word or phrase used in writing to represent the complete term.

Three-Dimensional

Pertaining to an object or space that has dimensions in three directions: height, width, and depth.

View

A specific perspective or angle from which an object, scene, or plan is depicted or visualized.