In Which of the Following Services Is Inadequate Customer Communication

question 4

Multiple Choice

In which of the following services is inadequate customer communication most likely to result in customer dissatisfaction?

• A) Fast food restaurant
• B) Animal boarding
• C) Movie theater
• D) Physical rehabilitation therapy
• E) Overnight package delivery

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Definitions:

Ecological Dangers

Risks and threats to the environment and ecosystems, including pollution, climate change, and loss of biodiversity.

Biodiversity

Refers to the enormous variety of plant and animal species inhabiting the Earth.

Recombinant DNA

Recombinant DNA involves removing a segment of DNA from a gene or splicing together segments of DNA from different living things, thus effectively creating a new life form.

Molecular Biologists

Scientists who study the structure, function, and regulation of biomolecules that influence the cellular processes and conditions of living organisms.