If the Patient in the Dentist's Office Is Anxious, the Wait

question 45

True/False

If the patient in the dentist's office is anxious, the wait will seem longer to him or her than it does for a patient who is calm and relaxed.

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Definitions:

Conflict Dissonance

The psychological tension or discomfort arising from inconsistencies within one's beliefs, attitudes, or behaviors during a conflict.

Conflict Trigger

A common perceived cause of interpersonal conflict.

Cost

The value of resources spent or required to obtain or achieve something, including money, time, or effort.