The Busiest Time for Tax Preparers Is the Week Prior

question 44

Multiple Choice

The busiest time for tax preparers is the week prior to April 15th. Many tax preparers send out mailings to their regular customers asking the customers to bring their tax information in to the tax preparer's office in January and February. The mailings explain how they will receive their tax refunds much quicker if they bring their information in now rather than wait till the last minute. Tax preparers are using which of the following strategies for shifting demand to match capacity?

• A) Differentiate on price
• B) Modify timing and location of service delivery
• C) Vary the service offering
• D) Stretch capacity
• E) Communicate with customers

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Definitions:

Socioeconomic Class

A grouping of individuals based on economic, social, and occupational characteristics, influencing their access to resources and power.

Prevalence

The fraction of individuals in a population diagnosed with a disease or condition at a certain point in time.

Schizophrenia

A chronic brain disorder characterized by distortions in thinking, perception, emotions, language, sense of self, and behavior.

Sociocultural Therapist

A mental health professional who addresses psychological issues through the lens of social, cultural, and environmental factors influencing the individual.