Which of the Following Is NOT an Example of a Strategy

question 8

Multiple Choice

Which of the following is NOT an example of a strategy used to shift demand to match capacity?

• A) Differentiate on price
• B) Modify timing and location of service delivery
• C) Vary the service offering
• D) Stretch capacity
• E) Communicate with customers

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Definitions:

Operations Management

The administration of business practices to create the highest level of efficiency possible within an organization.

Quality

How well a good or service meets or exceeds customers’ expectations, or the degree to which a product conforms to established tolerance standards.

Consumer Demand

The desire for particular goods or services supported by the capacity to purchase them.

Price

The amount of money expected, required, or given in payment for something.