To Save Resources,hotels Are Asking Guests to Hang Up Their

question 43

Multiple Choice

To save resources,hotels are asking guests to hang up their towels and reuse them if they are staying multiple nights.A guest who hangs up his towels is playing the role of a:

• A) Customer mix manager
• B) Competitor
• C) Productive resource
• D) Contributor to quality and satisfaction
• E) Recruiter

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Definitions:

Employee Motivation

The level of energy, commitment, and creativity that a company's workers bring to their jobs.

Behavioral Model

An approach or theory that focuses on understanding and modifying observable actions as a key to understanding human psychology.

Task-Centered Relations

Interactions that are primarily focused on the completion of specific tasks rather than the personal relationship between the individuals involved.

Consideration

The act of thinking carefully about various aspects of a situation before making a decision or judgment.